If you’ve ever found Ikea’s website too clunky, or its $99 truck delivery highway robbery next to Overstock or Amazon Prime, you aren’t alone. Once a retail revolution, Ikea’s pine- and umlaut-laden megastores have begun to see their profit margins wane in the online age, something the company's executives acknowledged during an earnings report yesterday.
It's worth noting that sales were up year-over-year by almost 6% worldwide, but that wasn’t enough to offset higher labor costs. And as the online furniture market grows from $10 billion today to a projected $14 billion in 2020, Ikea wants a piece of that meatball. Read More