Project DescriptionThe Customer Technology Center is Murray Associates’ fourth commission for Phoenix Contact. A strategic and highly visible technical park was the ultimate location for the new 14,500 s.f. facility.
Murray Associates identified three design objectives for the shell space. The Phoenix Contact brand needed to be established in a highly visible fashion within the Houston, Dallas marketplace. Second, a hands-on, customer focused training facility with demonstration mock-up area and on-site product development was necessary. Third, access to the on-site expert technical staff was imperative.
The solutions-driven facility is the first of its kind in the United States for this German-based electronics company. It includes a 50 seat state-of- the-art multimedia lecture hall, equipped with video equipment, a sound system, computer workstations and a video recording system. A 1,600 s.f. demonstration area constructed over a raised flooring system accommodates reconfiguring equipment, work areas and technology. This customer specific layout assists clients in developing “real world” solutions to their complex engineering specifications. The “Gallery Walk” is equipped. with eight niches allowing the sales and engineering staff an opportunity to showcase Phoenix Contact products and systems to their clients.
Other features of this premier facility are a complete catering kitchen, a 50 seat dining room, business hub, conference rooms and a 1,500 s.f. warehouse that inventory of a variety of products utilized by their local clientele.